Our Lifetime Guarantee

 

Lifetime Warranty

We offer a FULL replacement warranty, which include defects and accidental damage. You will not be charged a processing fee or shipping costs when making this claim.
We also offer free replacement parts for life.

Just email a photo of the item to our support team at hello@espiaye.com along with your order number. If approved, we will process a replacement item for you or an Espiaye Apparel store credit to spend on something else from our store.

Warranty may be voided if customer has not followed basic care instructions for product.

- Clothing items are excluded from this warranty.

 

1 Year Warranty

We offer a 1 year warranty for lost or stolen merchandise. Each purchase comes with 1 replacement redemption eligible for a full year after the purchase date. Further replacements will be granted for manufacturing defects or certain types of damage. These subsequent warranty claims are subject to the review of Espiaye Apparel as per the above “Lifetime Warranty”. 

- Clothing items are excluded from this warranty.

A processing fee is required for all lost or stolen replacement claims and is applied per item. The fee is determined by shipping location as follows:

Shipping Location	Processing Fee
United States	$15 AUD
Canada	$15 AUD
United Kingdom	$18 AUD
Australia	$18 AUD
Rest of the World	$21 AUD

 

To make a claim, please email hello@espiaye.com with your order number and claim details. All claims are subject to assessment by Espiaye Apparel before approval.

 

This policy is subject to change and can be updated at any time without prior notice. All claims are subject to evaluation by Espiaye Apparel and may be rejected.

 

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